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Network World on Outsourcing
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Wipro: Citigroup unit will boost infrastructure outsourcing
Offshore outsourcing and IT services provider Wipro Ltd. is buying Citigroup Inc.'s IT subsidiary in India for $127 million, under a deal that also gives Wipro a six-year contract worth at least $500 million to provide technology services to Citi.
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Offshoring & Outsourcing in 2009: What Does the Future Hold?
All things considered, 2008 was a relatively stable year for the IT services industry. Deals got smaller and shorter, but they grew in number. The second tier providers and Indian vendors did well, along with Accenture and IBM Global Services. The outlier was EDS, where weakness led to its acquisition by Hewlett Packard.
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Top 5 IT Predictions That Won't Pan Out For 2009
At this time of year, journalists love to compose lists to fill demand for content that can be rolled out at some point in the media dog days over the festive period, even if the writers themselves have disappeared off on holiday. Nothing wrong with that, so here is ours, but in the form of an antidote, suggesting some things that *won't* happen next year.
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Anthony Miller of TechMarketView
When Anthony Miller joined Richard Holway in 1997, he helped build one of the most influential UK ICT analyst firms. The company, Richard Holway Ltd, was acquired by Ovum in 2002. Now, Holway and Miller are joining forces again to create TechMarket-View (www.techmarketview.com), a new services watcher. We caught up with Miller to discuss a service sector buffeted by offshoring, mergers and recession.
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Indian outsourcer Satyam diversifies into construction
Satyam Computer Services, India's fourth largest outsourcer, said Tuesday it will invest in construction companies in a bid to deliver higher shareholder value in an otherwise challenging environment.
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India's competitors catching up as outsourcing hotspots
One of India's key advantages as an offshore outsourcing location was its lower cost. But it may be losing this advantage to countries like Pakistan and Vietnam, which now offer staff at far lower costs than in India.
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Survey: One in four IT jobs moving offshore
Large companies are accelerating their use of offshore outsourcing and as many as a quarter of IT jobs at Global 1000 firms may be moved offshore by 2010, according to The Hackett Group, a Miami-based consulting firm whose clients include many multinational firms.
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Wipro redeploys some engineering staff to BPO
Indian outsourcer Wipro has decided to assign to its business process outsourcing (BPO) operations some of the software engineers it had promised to hire from college campuses.
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Will the Recession End Offshore Outsourcing?
I recall sitting on a panel at an outsourcing conference in New York City back in 2004 when the major spike in offshore outsourcing kicked into gear. There were protesters outside, demonstrating their frustration about U.S. jobs "moving offshore". In response, an attorney declared, "outsourcing provides a great opportunity for the U.S.-we can "offload low-value jobs and focus on higher-value, more innovative work". I recall thinking to myself, even then, that that argument didn't quite add up.
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Offshore Outsourcing: Quantifying ROI
Read any case study and you'll probably encounter overblown statistics that say offshore outsourcing reduced costs by 50 percent, reduced number of defects in production by 25 percent, reduced time to launch application by 40 percent and so on. Some even go a step further and extrapolate these figures to 'business value'. Example: launch time reduced by 10 weeks implies 10 weeks of additional revenue or reduced costs. So 10 divided by 52, then multiplied by annual revenues or IT annual spend equals business value from reduced launch time. Lo and behold--suddenly you have a number in tens of millions....
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